Labels:text | screenshot OCR: 37 H5 BackDlich and EntHt 33 HS Olfce and Dosklop A. 3] @ Database and Developm .. Microsoft TechNet # Planning, Analysis and in ... 36 Technologies Technical Information Nenvar 33 62) Service and Support Knowledge Bist Vthat's How Using TechNet Figure 2. Some vendors, such as Microsoft, offer technical information for spe- cific products on a CD-ROM, which usually contains fixes, updated drivers, and new solutions to emerging user problems. Updated CD-ROMs are usual- ly sent to subscribers on a periodic basis.